What is a Seel Product Protection Plan?

Seel Product Protection plans provide additional coverage for a product beyond the  standard manufacturer’s warranty. The plans offer protection against product malfunctions or failure caused from everyday use which will save you from  the expense of product repairs or replacements. Depending on the specific plan you chose, it may also cover accidental damage, which is not covered by the manufacturer’s warranty.

HOW DO I PURCHASE A SEEL PRODUCT PROTECTION PLAN?

Seel Product Protection plans are listed as offers on the product details page. They'll also be presented as options, and you’ll pay for the fees in your order payment.

SUMMARY OF YOUR COVERAGE

WHAT IS COVERED*

Hardware failure.
Inner machinery failure.
Mechanical or electrical breakdown.
Defects in materials and workmanship (after the MFG coverage expires)
Parts and labor.
Wear and tear.
Drops and spills.
Cracked screens.
Accidental damage from handling.

WHAT IS NOT COVERED*

Pre-existing damage that occurred prior to the effective date.
Loss or Theft.
Product failure covered during the manufacturer's warranty period.
Damage caused by misuse or abuse.
Consumable parts  (ie.,batteries, chargers and lightbulbs).

*In cases where there may be a discrepancy between this document and the Product Protection Plan terms and conditions, the Product Protection Plan will govern. Exclusions apply: Refer to your Product Protection Plan terms and conditions for specific coverage.

HOW TO FILE A CLAIM

Filing a claim with Seel Protection Plan is easy! Log in to Seel Resolution Center with the email address you used to place the order along with your Order ID/policy ID,  follow the steps to submit, and we’ll process your claim!

CONTRACT CANCELLATION**

Protection plans will be refunded to you in full if your order is canceled. If you decide to return your product or cancel the plan, depending on the duration since your purchase, Seel will issue a pro-rata refund, minus any claims that have been paid out.

**Cancellation and refund requirements may vary in your state. See you Product Protection Plan for more information.

WHEN SHOULD I CONTACT SEEL V.S. THE MANUFACTURER?

File a claim with Seel and let us determine whether the issue is covered under the manufacturer or your protection plan.

If your plan covers accidental damage, and your product is damaged accidentally during normal use, your plan will provide coverage from the date of purchase.For instances of mechanical or electrical failure during the manufacturers warranty period, Seel will redirect you to the right place. If the original manufacturer warranty has expired, your Seel protection plan will cover these issues for the duration of the plan term.

AGREEMENT SUMMARY

Access your Seel Product Protection agreement