Seel Return Assurance gives you peace of mind while shopping online. By purchasing Seel Return Assurance at checkout, you have the option to return items that are otherwise non-returnable.

You can return items under Seel Return Assurance for any reason other than a reason due to merchant error. For example, you can return items because you don't like the fit, you don't like the color, or you simply changed your mind.

Seel Return Assurance does not cover returns that result from merchant errors such as sending you the wrong item, a defective item, the wrong size, or the wrong color.

Your Return Assurance ID is a unique identifier for your Return Assurance purchase. It can be found on your order confirmation email from Seel.

You will be contacted through email from Seel.

All returns must meet the terms of the return policy to be accepted. This includes initiating the return within the required time frame and making sure the item is in its original condition with all tags attached. Please note that if you received the wrong item or a defective item from the store, it is the store’s responsibility to rectify the situation.

If the store shipped you the wrong item, it is the store’s responsibility to send you a replacement or refund depending on their store policy. Please contact the store where you purchased your item.

If the store shipped you a defective item, it is the store’s responsibility to send you a replacement or refund depending on their store policy. Please contact the store where you purchased your item.

Return shipping is the customer’s responsibility. We will provide you a shipping label and deduct the return shipping fee from your refund as stated on the return policy.

The product(s) must be in its original condition.  
The product(s) is returned with its original packaging.  
Include any of the following that came together with your item: free gifts, warranties, tags, manuals, other accessories.  
Attach the shipping label to the front of the package.  
Drop off your package at your nearest USPS store.

You will receive a separate email from Seel with your shipping label.

You will receive an email from Seel with your tracking number.

Yes, but they must be grouped by the same Return Assurance ID and packaged together.

You have 7 days to return the package once your shipping label has been emailed to you.

Although, we prefer the item being in the original packaging, a similar box will do.

Send us an email at returns@seel.com

Once your item has been received, inspected and approved by Seel, you will receive an email confirming your refund has been processed.

If your return is not accepted after inspection by Seel, we would be happy to send the item back to you.

Items must be in their original condition to be eligible for a refund. If your item is damaged or altered after you receive the item, you will  not be eligible for a refund under Seel Return Assurance.

Unfortunately, due to the nature of the product, Seel Assurance is non-refundable.