Global E-commerce GMV Running on Seel: 0.116%
The post-purchase layer
e-commerce was missing.
The post-purchase layer
e-commerce was missing.
Return flexibility, faster support, and fairer resolutions without the risky SaaS stack.
Cotton Stripe Tailored Shirt
Cotton Stripe Tailored Shirt
$159.00
$159.00
Start a return/refund
FRAUD RISK ASSESSMENT
Indicators
Return amount is higher than average
Number of returned items is unusually high
Number of ordered items is unusually high
Customer is associated with a high-return-rate cluster
Cotton Stripe Tailored Shirt
$159.00
Start a return/refund
FRAUD RISK ASSESSMENT
Indicators
Return amount is higher than average
Number of returned items is unusually high
Number of ordered items is unusually high
Customer is associated with a high-return-rate cluster
Global E-commerce GMV Running on Seel: 0.116%
The post-purchase layer
e-commerce was missing.
Return flexibility, faster support, and fairer resolutions without the risky SaaS stack.
Cotton Stripe Tailored Shirt
$159.00
Start a return/refund
FRAUD RISK ASSESSMENT
Indicators
Return amount is higher than average
Number of returned items is unusually high
Number of ordered items is unusually high
Customer is associated with a high-return-rate cluster
Cotton Stripe Tailored Shirt
$159.00
Start a return/refund
FRAUD RISK ASSESSMENT
Indicators
Return amount is higher than average
Number of returned items is unusually high
Number of ordered items is unusually high
Customer is associated with a high-return-rate cluster
Global E-commerce GMV Running on Seel: 0.116%
The post-purchase layer
e-commerce was missing.
Return flexibility, faster support, and fairer resolutions without the risky SaaS stack.
Cotton Stripe Tailored Shirt
$159.00
Start a return/refund
FRAUD RISK ASSESSMENT
Indicators
Return amount is higher than average
Number of returned items is unusually high
Number of ordered items is unusually high
Customer is associated with a high-return-rate cluster
Cotton Stripe Tailored Shirt
$159.00
Start a return/refund
FRAUD RISK ASSESSMENT
Indicators
Return amount is higher than average
Number of returned items is unusually high
Number of ordered items is unusually high
Customer is associated with a high-return-rate cluster
Global E-commerce GMV Running on Seel: 0.116%
The post-purchase layer
e-commerce was missing.
Return flexibility, faster support, and fairer resolutions without the risky SaaS stack.
Cotton Stripe Tailored Shirt
$159.00
Start a return/refund
FRAUD RISK ASSESSMENT
Indicators
Return amount is higher than average
Number of returned items is unusually high
Number of ordered items is unusually high
Customer is associated with a high-return-rate cluster
Cotton Stripe Tailored Shirt
$159.00
Start a return/refund
FRAUD RISK ASSESSMENT
Indicators
Return amount is higher than average
Number of returned items is unusually high
Number of ordered items is unusually high
Customer is associated with a high-return-rate cluster
5,000+ online merchants trust Seel
What you can get done with Seel
Your shoppers get better protection under your brand.
You get better infrastructure to deliver it, trained with data from millions of interactions.
Keep shoppers informed, every step of the way
Extend your shopper support team by letting us field and centralize communication after checkout.
24/7 live support: Designed to resolve, not deflect. Help shoppers change shipping addresses, compare products, and complete post-purchase requests.
Worldwide delivery updates: Shop anywhere in the world and receive accurate, real-time delivery updates for your orders.
Real-time resolution status: Every open request, return, and refund visible to shopper at every stage. Not a single ticket to your team.
Make generous post-purchase policies feel easy
Shape every resolution, on your terms
What you can get done with Seel
Your shoppers get better protection under your brand.
You get better infrastructure to deliver it, trained with data from millions of interactions.
Keep shoppers informed, every step of the way
Extend your shopper support team by letting us field and centralize communication after checkout.
24/7 live support: Train our AI chat on your products and policies. Surfaced right in our shopper portal for self-serve support.
Global delivery tracking: Notifications that reach a shopper’s inbox. Deflect WISMO tickets with better comms.
Real-time resolution status: Every open request, return, and refund visible to shopper at every stage. Not a single ticket to your team.
Make generous post-purchase policies feel easy
Shape every resolution, on your terms
What you can get done with Seel
Your shoppers get better protection under your brand.
You get better infrastructure to deliver it, trained with data from millions of interactions.
Keep shoppers informed, every step of the way
Extend your shopper support team by letting us field and centralize communication after checkout.
24/7 live support: Train our AI chat on your products and policies. Surfaced right in our shopper portal for self-serve support.
Global delivery tracking: Notifications that reach a shopper’s inbox. Deflect WISMO tickets with better comms.
Real-time resolution status: Every open request, return, and refund visible to shopper at every stage. Not a single ticket to your team.
Make generous post-purchase policies feel easy
Shape every resolution, on your terms
5,000+
5,000+
5,000+
Merchants
24M+
24M+
24M+
Protected Orders
24M+
Protected Orders
4.5M
4.5M
Monthly Shoppers
$6B
Merchant GMV Covered
AI Agencies powering e-commerce operations
Go beyond AI agents that execute tasks. Seel Agencies deliver outcomes by running ops for you.
Proven with us, first.
Built on the AI infrastructure that helped us process over 70 million shopper tickets. Real-world commerce expertise baked in from the very start.
Ready to deploy, not prompt.
Not an agent platform for prompting and fine-tuning, but ready-to-use systems that we manage so you can deploy, improve, and scale.
Built to scale beyond team limits.
Unlock brand new shopper experiences unbound by time and bandwidth, like instant refunds, automated resale listing, and 24/7 storefront assistance.
AI Agencies powering e-commerce operations
Go beyond AI agents that execute tasks. Seel Agencies deliver outcomes by running ops for you.
Proven with us, first.
Built on the AI infrastructure that helped us process over 70 million shopper tickets. Real-world commerce expertise baked in from the very start.
Ready to deploy, not prompt.
Not an agent platform for prompting and fine-tuning, but ready-to-use systems that we manage so you can deploy, improve, and scale.
Built to scale beyond team limits.
Unlock brand new shopper experiences unbound by time and bandwidth, like instant refunds, automated resale listing, and 24/7 storefront assistance.
Backed by enterprise-grade security and scale
Compliant
SOC 2 Type II, GDPR and CCPA compliant.
Encrypted
Data encrypted while in transit and at rest with industry-standard AES-256 encryption
Controlled
US domestic data hosting supported, with governed access and vetted subprocessors.
Licensed
Insurance benefits by licensed carriers and brokers in 79 countries and jurisdictions
Stop firefighting. Build post-purchase operations that set the benchmark
Operations leaders deploy Seel to deliver instant service, unlock flexibility, and generate revenue.
Operations leaders deploy Seel to deliver instant service, unlock flexibility, and generate revenue.
Sunil Gowda
CEO & Co-Founder of Garmentory
It’s been a great partnership working with Seel, the team is fantastic. It was such a smooth process, I think it was probably one of the fastest integrations we’ve done with a service provider.
Sunil Gowda
CEO & Co-Founder of Garmentory
It’s been a great partnership working with Seel, the team is fantastic. It was such a smooth process, I think it was probably one of the fastest integrations we’ve done with a service provider.
Nick Gantsoudes
Founder of SidelineSwap
Since integrating with Seel, our conversion rate for first-time buyers, in particular, has improved significantly.
Nick Gantsoudes
Founder of SidelineSwap
Since integrating with Seel, our conversion rate for first-time buyers, in particular, has improved significantly.
Daniel Jang
COO & CFO of CommentSold
Our partnership with Seel reflects the commitment we’ve made to meeting shoppers' preferences for risk-free shipping and sustainability in today’s ever-changing retail landscape. We are confident that the addition of Seel helps grow our user base and ensures seamless experiences for our customers.
Daniel Jang
COO & CFO of CommentSold
Our partnership with Seel reflects the commitment we’ve made to meeting shoppers' preferences for risk-free shipping and sustainability in today’s ever-changing retail landscape. We are confident that the addition of Seel helps grow our user base and ensures seamless experiences for our customers.
Daniel Jang
COO & CFO of CommentSold
Our partnership with Seel reflects the commitment we’ve made to meeting shoppers' preferences for risk-free shipping and sustainability in today’s ever-changing retail landscape. We are confident that the addition of Seel helps grow our user base and ensures seamless experiences for our customers.
Built for merchants and shoppers
FOR MERCHANTS
Grow your post-purchase
experience
Grow your post-purchase
experience
Grow your post-purchase
experience
Upgrade your shopper protection for free
Upgrade your shopper protection for free
Let Seel’s AI agents work for you
Let Seel’s AI agents work for you
FOR SHOPPERS
Shop with confidence
Shop with confidence
Shop with confidence
Resolve post-purchase issues with Seel
Resolve post-purchase issues with Seel
Take Seel with you on the go
Take Seel with you on the go
Put Seel to work for you
For Merchants
For Shoppers
Resources
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.
Put Seel to work for you
For Merchants
For Shoppers
Resources
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.
Put Seel to work for you
For Merchants
For Shoppers
Resources
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.
Put Seel to work for you
For Merchants
For Shoppers
Resources
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.